http://blog.allegiance.com/customer-feedback/the-right-sized-survey The Power to Engage Thu, 20 Nov 2008 09:08:37 +0000 http://wordpress.org/?v=2.5.1 http://blog.allegiance.com/customer-feedback/the-right-sized-survey#comment-422 Shell Smith Fri, 06 Jun 2008 15:18:10 +0000 http://www.managedfeedback.com/enterprise_feedback_management/the-right-sized-survey#comment-422 I completely agree. I am definitely a person that tends to "bail" out of the survey - particularly when I feel they start to repeat questions. I recently came across a <a href="http://www.deliverandmeasure.com/" title="book" rel="nofollow">book</a> written by the president of Mindshare (a company that writes those customer surveys) - and it talked a lot about this. I found it interesting. I completely agree. I am definitely a person that tends to “bail” out of the survey - particularly when I feel they start to repeat questions. I recently came across a book written by the president of Mindshare (a company that writes those customer surveys) - and it talked a lot about this. I found it interesting.

]]>